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Uptime Guarantee
Unlike most other webhosting providers who claim to offer an uptime guarantee,
Colchis offers a true uptime guarantee policy with compensation
for failure. While most web hosting services have vague to no information on monitoring information,
calculation on their
uptime statistics, and possible compensation, Colchis spells out its responsibilities for
its clients with respect to uptime.
Our average uptime since January 1, 1999 on all webservers, routers, and switches, is 99.846% according to What's Up.
With the Colchis 99.5% guaranteed uptime month after month, your website will at most be unavailable 3 hours and 36 minutes.
Our clients understand that a 0.5% margin for error and network upgrades is quite reasonable.
Colchis publicly displays our network availability through our website. Does your
current webhosting provider allow access to such information?
It is a rare occurrence when a problem develops, and because the network and
equipment are monitored around the clock, problems are dealt with
swiftly and quickly. Along with our redundancy from network to server,
Colchis offers a true 99.5% uptime guarantee
with no fine print!
A guarantee is only as good as the issuer. Some webhosting providers guarantee the uptime, but offer no compensation for failure.
Because Colchis can stand behind its guarantee, Colchis provides its clients with no charge for the month in which we fail to meet
our 99.5% uptime guarantee. Simply put, if a client hosted on one of our virtual servers registers less than 99.5% for
the month, then at the end of the month the client will receive one ( 1) month of full credit for their service. |
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